What Is a Security Intercom Contractor?

A Security Intercom Contractor is a specialist technician who supplies and installs intercom systems for residential or commercial properties. These systems allow for secure audio and video communication at your entry point — often integrating with door locks, gates, or CCTV. For owner builders using the Build Buddy app, a professional intercom contractor ensures the system is compliant, wired correctly, and seamlessly integrated with your home’s access points.

What Does a Security Intercom Contractor Do?

Your Security Intercom Contractor will complete works according to your agreed scope of works.


Typically, a Security Intercom Contractor will:

  • Help you select a system suited to your site (wired, wireless, audio-only, or video)
  • Supply and install internal monitors, external call panels, wiring, and access relays
  • Connect the system to power and your home’s door or gate release mechanism (if required)
  • Configure Wi-Fi or smartphone integration for remote access (if included)
  • Test the system and provide basic training on its use
  • Ensure the system complies with relevant safety and security standards


They may also coordinate with your electrician, especially if additional power points or conduit runs are needed.

Tip: Choose a System That Matches Your Entry Layout

For homes with multiple entry points (like pedestrian gate + front door), make suxre the system supports multi-zone access.


If you want to answer calls remotely, ask for smartphone-compatible or cloud-connected systems.

Confirm if external wall penetration is included in the quote — some contractors expect the builder to install backboxes or conduits.


Wired systems are more stable and secure long-term, but wireless models may save time during installation if you’re retrofitting.

What Makes a Good Security Intercom Contractor?

A good Security Intercom Contractor will:

  • Be licensed for low-voltage or security system installation in your state
  • Understand the wiring, power, and access control requirements of your intercom
  • Provide a detailed quote that includes all hardware, cables, and programming
  • Recommend a system appropriate for your entry layout and internet setup
  • Offer user training and post-installation support


Look for contractors who are brand-certified by major systems like Aiphone, Hikvision, or Dahua if you’re after specific functionality.

Before You Begin: What You’ll Need Ready

To get quotes from Security Intercom Contractors, you’ll need:

  • A clear plan of where the intercom entry point(s) and internal monitor(s) will go
  • Access details and whether you want the intercom linked to a gate or door lock
  • Power availability or conduit path to each intercom location
  • Internet access details (Wi-Fi strength, NBN setup) if you want smartphone features
  • Your timeline — especially if this needs to align with door, gate, or electrical installation

Average Timeframe

For this task, Pros typically provide quotes within 7-10 business days.

When Can I Expect Quotes?

Timeframes often vary based on demand and the type of Pro you're engaging (e.g. a plumber). If additional communication or clarification is needed is needed, the quoting process may take longer.

 

Don't be alarmed if you don't receive quotes or communication from any Build Buddy Pros straight away. Some work is more complex and the Pro may need time to comprehend your documents or scope of work. Depending on the job, there may even be some work required by the Pro before they are able to quote (e.g. a site visit might be required).

 

If the average timeframe indicated here has passed, and you have not received any messages or quotes, please feel free to contact the Build Buddy Expert Guidance and Support team for an update on quoting for this task.

Frequently Asked Questions

  • Can I install an intercom myself?

    No — most systems require licensed installation to meet safety and warranty conditions, especially if integrated with locks or mains power.

  • What’s the difference between wired and wireless intercoms?

    Wired systems use physical cabling and are generally more reliable. Wireless systems use Wi-Fi or radio frequency and are faster to install but may be affected by signal issues.

  • Can I use the intercom to unlock a gate or door remotely?

    Yes — many systems can integrate with electric strikes or smart locks to allow remote entry.

  • Do I need NBN for a smart intercom?

    Not necessarily, but you do need a stable Wi-Fi connection for remote app access or cloud functionality.

  • Can I add more monitors later?

    Most modern systems are expandable — ask your contractor about compatibility if you plan to upgrade in future.



How to Complete this Task?

STEP 1

Review and Adjust the Scope of Works

Timeframes may vary based on demand and the type of Pro you're engaging (e.g., a plumber). If additional communication or clarification is needed, the quoting process may take longer.

STEP 2

Confirm Required Documents Are Uploaded

Check that the following required document(s) are uploaded for this task. These are essential to proceed:

STEP 3

Update the Quality Assurance Checklist

Go to the Quality Assurance tab in this task and review the checklist. Edit any details to suit your project requirements. Being clear and upfront helps set expectations with the Pro. Updating the checklist before requesting quotes ensures everyone is aligned.

STEP 4

Request Quotes

Click the orange ‘Request Quotes’ button to start the quoting process.

STEP 5

Review the Quotes

Once you receive quotes:

  • Review each one carefully, including the payment schedule and any special terms
  • Download attached quote documents for detailed review
  • Check each Pro’s profile and read past client reviews

STEP 6

Communicate with the Pro

If needed, message or call the Pro to clarify details or negotiate terms.

STEP 7

Accept a Quote

Choose the quote that best suits your needs. Once you accept a quote, any other pending quotes will be automatically declined. An agreement will automatically be generated.

STEP 8

Complete the Tasks In Your App

New tasks will appear to guide you through this job — follow each step carefully. Make sure to use the Quality Assurance Checklist, and refer to your contract and final Scope of Works whenever needed.

NEED HELP?

Reach Out to Your Build Buddy Pro

If you have any questions or need a hand, your Build Buddy Pro is your best first contact. They’re a licensed expert in their field and can understand the ins and outs of your project. You can message them via the platform, or you can call them directly.


If you have already contacted your Build Buddy Pro and still need further assistance, the Build Buddy Expert Guidance and Support team are here to help. They will be able to guide you on your next steps or help you find answers to any questions you may have.