What Is the Electricity Pole Connection Assessment Process?

Once your connection application has been submitted, your Electricity Provider (such as Energex or Ergon Energy in Queensland) will assess the proposed setup to ensure it complies with safety and network standards.



This task covers the period between submission and formal approval — where you’ll need to stay responsive and ready to act.

Why is this Needed?

Your Electricity Provider may:

  • Request additional site information or clarification (RFIs)
  • Set technical conditions that must be met before approval
  • Delay the connection process if documents are missing or incomplete


Staying proactive now helps prevent delays later in your project timeline.

How it Works

1. Track your application status through your Electricity Provider’s portal or directly with your contractor or electrician

2. Respond promptly to any requests for information or supporting documents

3. Review the approval carefully once received, so you're clear on next steps or conditions

4. Stay prepared to book your final inspection and energisation once approval is granted

Once Approved

Once approved upload your connection approval document to the Document library, and then click the orange “Mark Complete” button to move to the next step in your construction workflow.